Free Recruitment Agency Client Survey template
Candidate quality, speed, and brief understanding – the hiring partner scorecard.
5 questions · 1 page · about 2 minutes to answer · fully editable after you start
Employers judge recruiters on a ruthless funnel: did the shortlist match the brief, how fast did credible candidates arrive, and did the hire survive probation. This client survey scores that funnel plus the relationship layer – honesty about market realities and communication through the search.
The placement-still-in-role question (send this at the 6-month mark) is the quality metric that separates partners from CV-forwarders, and the one worth publishing to prospects.
Template preview
This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.
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Page 1
Our search for you
This survey asks how we are doing as your recruitment partner. Your answers help us improve the candidates we send and how we work with you. It takes about 2 minutes.
Q1.How would you rate our performance on each of these?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Understanding the brief | |||||
| Understanding your culture | |||||
| Relevance of the shortlist | |||||
| Speed to credible candidates | |||||
| Honesty about market and salary realities | |||||
| Communication through the process |
Q2.Is the person we placed still with you?
- Yes
- No, they have left
- They have not started yet
Q3.How is the person we placed performing?
Asked only if the answer to Q2 is “Yes”.
- Above expectations
- As expected
- Below expectations
- Too early to say
Q4.For your next role, would you...*
- Come straight to us
- Include us among agencies
- Try elsewhere first
Q5.What should we do differently on the next search?
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