Free Restaurant Dining Experience Survey template
Food, service, the wait, cleanliness and value – and a way back to a guest who had a bad night.
8 questions · 1 page · about 3 minutes to answer · fully editable after you start
This survey rates each part of the meal a restaurant can change – the taste and temperature of the food, the speed and friendliness of the service, cleanliness, the comfort of the seating, the noise and value for money – asks how long the guest waited for a table and whether an allergy or dietary need was handled well, and closes on the one thing to improve and an optional way for the guest to be contacted.
Print the QR code on the receipt and keep it short; a small dessert incentive is one way to encourage replies. Watch the value score by day of week to find where price perception and portion reality diverge, and answer every guest who asks to be contacted after a bad night.
Template preview
This is a picture of every question as a respondent would see it, so nothing on it can be clicked or typed into. Use this template to get your own editable copy.
Opens in the Light theme, or in your own default theme if you have set one — change it anytime to any of the 4 built-in looks, or build your own on a paid plan.
Page 1
Your meal with us
Thank you for dining with us. This survey asks how the food, the service and the wait were, so we can look after the next table better. It takes about 3 minutes.
Q1.How would you rate each part of your meal?*
| Poor | Fair | Good | Excellent | Not applicable | |
|---|---|---|---|---|---|
| Taste of the food | |||||
| Temperature of the food | |||||
| Speed of service | |||||
| Friendliness of staff | |||||
| Cleanliness | |||||
| Comfort of your seating | |||||
| Noise level | |||||
| Value for money |
Q2.How long did you wait for a table?
- No wait
- Less than 10 minutes
- 10 to 20 minutes
- More than 20 minutes
Q3.Did you tell us about an allergy or a dietary need?
- No
- Yes, and it was handled well
- Yes, but it was not handled well
Q4.What was the occasion?
- Everyday meal
- Business
- Celebration
- Date night
- Passing through
Q5.How likely are you to recommend us?*
Q6.What one thing should we improve?
Q7.May we contact you about your visit?
- Yes
- No
Q8.What email address should we use?
Asked only if the answer to Q7 is “Yes”.
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